1. Please enter the name(s) and date of birth(s) of the person(s) taking the test at the top of the page. These details are essential to uniquely identify your sample by the laboratory and you will be unable to proceed further without them. 

2. Pay online by credit or debit card.

3. Initially, you will receive an automatic reply to confirm that we have received your instructions.

4. Your test request will then be processed between 9am-5pm, Monday-Friday. Once processed, you will receive a text message and email to confirm that you can now attend Patient Reception to have the test. Please wait for this confirmation before making your way to Patient Reception, otherwise they will be unaware that you will be attending.

5. You can attend Patient Reception at any time during opening hours of 7am-7pm, Monday-Friday, and 7am-1pm on Saturday. It is closed on Sundays and Public Holidays. The only exception is for Chain of Custody tests as these need an appointment.

7. Make sure to bring an original photo ID such as a passport or driving license. A copy or phone image is not acceptable.

8. Results will be sent by email as soon as they are available.